Although my door handle was a little stiff, my stay was great. The room was comfortable and confident clean,t the staff was great and the free hot breakfast was good. Everything was freshly made. A great hotel.
The staff is by and large really nice but the inconsistency is trying. For instance one employee gave me a free shot of Starbucks espresso in my coffee and showed me how to use the machine. I assumed this was gratis and accepted. I found out how wrong I was when another employee saw me use it the next day and read me the riot act then charged me for the shot. I would have paid for all of them if I knew. I was thoroughly humiliated and feel like staff let me down by expected gratis. Oh well. Can't make everyone happy.
We had a wonderful stay. The staff was very friendly and helpful. The grounds were very nice. The room was large and immaculate clean. The breakfast was excellent. 5 star for a very reasonable price.
Arrived at this hotel and was very happy about location, pricing, and decor. You couldn't ask for a prettier hotel. However, I was not happy with the giant cockroach I found in my bathroom. I also was not happy about being offered a future night at the hotel to make up for my extra tenant. Where there is one roach, there are more. I'd rather never receive anything for free, than deal with a roach in my bathroom.
Nice hotel right off I-20. Everything is clean and good looking with a modern design. The rooms have very nice bathrooms with beautiful glass and tile, couches in the sitting area, comfortable and soft beds, and plenty of lighting and power outlet throughout. The complementary breakfast has a good selection of quality food available daily. And, with the view from the seating area or the outdoor patio at the top of the hill the hotel sits on, you can watch the sun rise above the city while you eat.
Hyatt Place Augusta is a US Lodging based in Augusta, Georgia. Hyatt Place Augusta is located at 160 Mason McKnight Jr Pkwy, Augusta, GA 30907, USA.
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