Definitely not a good representation of the Wyndham brand. There were black smudges on the walls in my room. A tattered desk chair. Dust everywhere. The water in the bathtub wouldn’t drain after showering. I called the front desk and was told maintenance would be in in 10 mins and would be sent up directly. After an hour of no one showing up I called back and the lady at the front desk said no one from maintenance had come in and there was nothing she could do about it. She acted as if I was somehow bothering her. The same impression I got from her upon checking in. Seemingly, friendly customer service is not something she’s well versed in. And after all this, 2 drinks went missing from the fridge in my room. The person cleaning my room said she didn’t do it and that was it. The manager didn’t ask any further questions or offer any apologies. I’m not hard pressed over something as simple as a 12 oz drink but the fact that someone walked into my room and took something, no matter how big or small, doesn’t sit well with me.
Easy to find location; visible from Interstate 20. The room was clean; white bed sheets and bath towels. The pool was clean. The fitness room had a universal machine, two free standing adjustable benches, and a treadmill; there was a dumbbell rack but no dumbbells. The free breakfast is okay; waffles (make your own), eggs, bagels, toast, cold cereal, milk, and apple juice.
I am part of a group whom stayed this past weekend for a rowing regatta in Augusta. We had an excellent weekend. I enjoyed the hotel and even had a nice gift bag in my room upon arrival. Elizabeth left the bags, she also booked the rooms for the entire group.
My fiance, 18 month old son, and myself stayed for 6 nights. First room was nice, minus the busted sink. Told front desk, said "okay". Two days later we get locked out our room because of said sink. We had to be moved, cool. Second room was nice, minus KY jelly my son found. We were on the 5TH floor, and for some reason, every night we had to get our room key reprogrammed. Staff was friendly, but customer service sucked.
Stayed here on my trip to watch the eclipse. Location next to the highway made getting back on the road in the morning easy. And several food options close by. Room was nice and very clean. The fridge in the room was nice. The ac worked great and the beds comfy. The rate to stay was about the same as the super 8 near here but this place is much nicer. The down sides they ran out of some of the breakfast items by 8:30 which is open til 9am. And 1 of the 2 elevators was broken. But for the price the rooms were great.
Baymont Inn Suites Augusta West is a US Lodging based in Augusta, Georgia. Baymont Inn Suites Augusta West is located at 629 NW Frontage Rd, Augusta, GA 30907, USA.
Please contact with Baymont Inn Suites Augusta West using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Baymont Inn Suites Augusta West opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Augusta