7
3313 Washington Rd, Augusta, GA 30907, USA
Augusta, Georgia 30907
+1 706-869-7293

DON'T DO IT ... SERIOUSLY .... DON'T DO IT !!

It's was good.a little high but worth it!

Too long to pickup, too slow to process, turn up 1/2 hour AFTER opening time, promise to update contract with fuel level and don't.

Sent Lyft driver to pick me up at wreak site, she looked dirty and stunk of cigarettes. Truck was dirty, didn't know where Hertz office was. Hertz office personal didn't bother to show me anything about rental SUV.

Set up a reservation 2 weeks prior to rental online. The day before pick-up I was unable to get anyone on the phone. 6 attempts in 4 hours and only on the first one did someone answer and put me directly on hold, but never came back on the line. I was trying to call to confirm the time and vehicle availability. They have lost my business and anyone else I know that needs a rental. Was able to contact another company and set everything up in less than 10 minutes. Hertz corporate apparently needs to get a handle on this location from reading the other reviews. They do not even deserve one star

Where to even start with this. Let see I waited an hour to get a car and was never even acknowledge when I walked in. Then I did my walk around in a shaded area only to take it home and see there was a huge chunk taken out of the tire. Thankfully I was a able to call and file an emergency claim with hertz customer service and wasn't charged but the car was very unsafe to drive. The staff is very rude and seems as though they don't care to be there. I wouldn't rent from them if I had the choice. Insurance was the only reason I had to go with them but hopefully this helps save someone from getting an unsafe vehicle from here. And according to the airport location this isn't the first time this had happened from this location.

Rent from ANYWHERE else, but NOT here. I'm Hertz Presidents Circle, completely loyal, and based on my last/first/only two rentals from here I will never return.

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Hertz — Car Rental in Augusta

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Hertz

Car Rental at 3313 Washington Rd, Augusta, GA 30907, USA. Here you will find detailed information about Hertz: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 6:00 PM
  • Tuesday
    8:00 AM – 6:00 PM
  • Wednesday
    8:00 AM – 6:00 PM
  • Thursday
    8:00 AM – 6:00 PM
  • Friday
    8:00 AM – 6:00 PM
  • Saturday
    9:00 AM – 12:00 PM
  • Sunday
    Closed

Rating

5
/
5
Based on 7 reviews

Contacts

Categories:
State:
Georgia
Address:
3313 Washington Rd, Augusta, GA 30907, USA.
City:
Augusta
Postcode:
30907

About Hertz

Hertz is a US Car Rental based in Augusta, Georgia. Hertz is located at 3313 Washington Rd, Augusta, GA 30907, USA.


Please contact with Hertz using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Hertz opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Hertz

  • Antonio
    Added 2016.06.07
    DON'T DO IT ... SERIOUSLY .... DON'T DO IT !!
  • Stephanie
    Added 2016.04.19
    It's was good.a little high but worth it!
  • Adrian
    Added 2016.02.16
    Too long to pickup, too slow to process, turn up 1/2 hour AFTER opening time, promise to update contract with fuel level and don't.
  • Hayden
    Added 2015.04.08
    Sent Lyft driver to pick me up at wreak site, she looked dirty and stunk of cigarettes. Truck was dirty, didn't know where Hertz office was. Hertz office personal didn't bother to show me anything about rental SUV.
  • Colin
    Added 2014.04.17
    Set up a reservation 2 weeks prior to rental online. The day before pick-up I was unable to get anyone on the phone. 6 attempts in 4 hours and only on the first one did someone answer and put me directly on hold, but never came back on the line. I was trying to call to confirm the time and vehicle availability. They have lost my business and anyone else I know that needs a rental. Was able to contact another company and set everything up in less than 10 minutes. Hertz corporate apparently needs to get a handle on this location from reading the other reviews. They do not even deserve one star
  • Vanessa
    Added 2014.01.19
    Where to even start with this. Let see I waited an hour to get a car and was never even acknowledge when I walked in. Then I did my walk around in a shaded area only to take it home and see there was a huge chunk taken out of the tire. Thankfully I was a able to call and file an emergency claim with hertz customer service and wasn't charged but the car was very unsafe to drive. The staff is very rude and seems as though they don't care to be there. I wouldn't rent from them if I had the choice. Insurance was the only reason I had to go with them but hopefully this helps save someone from getting an unsafe vehicle from here. And according to the airport location this isn't the first time this had happened from this location.
  • Colin
    Added 2013.06.18
    Rent from ANYWHERE else, but NOT here. I'm Hertz Presidents Circle, completely loyal, and based on my last/first/only two rentals from here I will never return.
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