I took my truck that fairway ford. Got my truck right in. Had to make a couple stops before I got home and they called me before I got home with a update and that guy from Gerald Ford has yet to call me good thing I didn’t wait for Gerald Ford to call me back. That lets you know what they think their customers
I have to honestly say this was the best experience I have ever had buying a new car. I went in with an upside down trade and they jumped through hoops and finally came up with a great deal for me. I made the mistake of going to a different dealer with my last purchase and I can tell you that will not happen again. I have already recommended them to my family and would recommend them to anybody looking for a new car. They took their time explaining everything they were doing and every step of the process. They gave me several options and helped me understand each one so that I could make an informed decision when the time came to sign on the dotted line. I can't really say anything more than they were a great group of people and would highly recommend them to anyone.
i liked the customer service and how they took care of the problem. Very nice and kind. I give them 10 stars.
Makes me want to go trade my 5 Ford trucks for 5 Chevy trucks or 5 Dodge trucks
Very rude individuals will never buy anything or use the service department at this Ford dealer again call there to get one of my Ford truck fixed because it was a F350 I had to have somebody call me back I couldn't just take it in waited 2 hours nobody called me back called there again ask for a manager got the runaround.
Friendly staff and a great group of people. I was working in the area and decided to visit this site to look at a truck I had seen on the internet. I ended up purchasing it and had no way to get it home as I was in a company vehicle. Glenn followed me 85 miles home and drove my trade back that evening. We didn't leave the lot till after 7pm, so I know he got home very late that evening. That is the kind of exemplary service that will earn my repeat business the next time I am in the market for a vehicle. Overall, everyone I met was a true pleasure to deal with.
Had a great experience with sales department. I felt valued and they worked to get my business.
Gerald Jones Ford Lincoln is a US Car Dealer based in Augusta, Georgia. Gerald Jones Ford Lincoln is located at 3480 Wrightsboro Rd, Augusta, GA 30909, USA.
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