They also sent over all of their information to our vet and they continue to work closely with him. it's nice to know they are there for any emergency need.
My 4 month old kitten took a tumble playing with my dogs, and got up limping. I called the clinic, and they calmly gave me directions to the clinic from my house. They were able to get me in quickly, and assess his injury. I appreciated how fast they were in getting their documents to my vet because when I called at 8am the next morning the forms were waiting for them. Appreciated the compassion shown to my kitten and to me.
My first visit to Augusta Animal Emergency with my sick, 3 1/2 year old cat and they were very professional, prompt, caring, and excellent in conveying what procedures were needed to further assess my cats condition. I will most definitely go there again and highly recommend them!
We were very pleased with the service we received at Augusta Animal Emergency from the receptionist to the tech to the vet. Our dog had an eye infection that had swelled up her eye and lid and we didn't want to wait till the weekend was over to get her some help. We were lucky that when we got there, there was only one dog ahead of us and we didn't have to wait very long. Our dog is already doing much better now as a result of the treatment she received at AAE.
My dog was bitten by my sisters dog on Thanksgiving and needed stitches. My husband waited almost 4 hours in the waiting room and then another 2 in a room before even being seen. They then wanted to charged almost $1100. That is ridiculous! After reviewing the itemized estimate, we found that many charges were for the same thing, only worded differently. We told them that was ridiculous and we would take her somewhere else. They then did what needed to be done for around $500. After the swelling had gone down, we found that the stitching was done so poorly. There were gaps in between each stitch and the stitches weren’t even tied tightly, they were coming undone. Now my fur baby is left with a gaping wound that needs re-stitching, and we will be responsible for the charges to have anymore treatment done. I will never again use this place.
Very professional and they explained every thing in detail about our pet.
Augusta Animal Emergency is a US Pharmacy based in Augusta, Georgia. Augusta Animal Emergency is located at 208 Hudson Trce, Augusta, GA 30907, USA.
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